I think she's a busy person but she find time/way to communicate and accommodate her possible buyer. Expect nio na matagal mag reply thru carousel pero once na binigay nia yung ibang contact nia (FB/mobile #) mabilis na ang transaction. Hindi ka maloloko. Tama yung product description. The item was almost new. Sulit yung waiting time and money ko. Thanks sis! I super love the heels.