Disappointing. We purchased a 6ft teddy bear and we planned on switching a different one but there was a no return/exchange policy. We respected it & we're finally accepting the bear but when we looked into it, it was only about 4 feet. You told me there's no chance to refund it because you'll be the one who suffers? As a seller, your goal is to meet customer satisfaction. Next time, make sure you describe your items RIGHT. Sobrang nakakadisappoint talaga as a buyer.😔 God bless nalang sayo sis.