twoastwous Communication with the seller was smooth and easy and to be honest, I had really no problems until I received the item (shoes). I bought shoes from the seller on the written confirmation it was a size 7. When I received the shoes, I found out that the pair is size 8 (too big). I asked for a refund in exchange for returning the item, but the seller declined saying that the money has already been spent. I've learned my lesson, now I will ask for photos of the actual printed size the next time.