Che was very nice and very responsive to all my queries. She updated me from time to time regarding the availability and did not want to ship an item that is defective. She suggested other items in replacement that's why we had a smooth deal. She also was very patient even I had to reply to her messages for few hours. Haha! Her items has nice scent din. Will recommend these! Hindi masakit sa ilong. Loved them! Thank you!