Hi sis! Thank you for your honest feedback 😊
As I've said in our convos and as I tell my buyers, I trust Xend as my courier because they always deliver, but they're not perfect and would also have delays in shipment. Hindi ko ho talaga ma-control ito, but I'd still like to apologize for the inconvenience it caused you.
As a buyer, I understand you. As a seller who loves what she does, it hurts me to know you're displeased.
Let's keep talking po para ma-resolve natin ito.
Thank you again ☺️💖