Hi! It's sad you left me a neutral feedback. I made every measure to make sure the package will get to you in great condition. Naka foam pack pa nga. I even sent you a photo before sending the item na Bago at Sealed yung concealer. Ang layo ng pic mo sa pic ko. I have everything to prove na hindi ko fault and courier's fault. Yes matuto karin sana to accept the feedback i gave you. You were the one who first messaged me and questioned my feedback to you.